FAQ

Ercko was founded by a passion for geniune hand craft, love to leather and
 a passion to evolve. We strive to deliver good value for less money.

With smart functions we take Ercko into the next level...

Ercko was founded in 2017 and is owned and managed by
Replace Sales in Miami, US and Stockholm, Sweden.

 

FAQ

Question: Where can I buy your products?
Answer: You can buy our products at Ercko.com. You can also buy the products at selected operators and retailers around the world.

Question: I´m a retailer - where can I buy your products?
Answer: It is depending on what market you are active in. Send us an e-mail at sales@replace.se and we will contact you.

Question: Are your products produced in an environmentally friendly way?
Answer: Yes our products are manufactured in accordance with EU and REACH regulations. All materials used in our packages are recyclable.

Question: What kind of leather do you use in your products?
Answer: We only use top grain leather from cattle in our products. Our leather products will age beautifully over time and get a nice patina.

Question: What kind of guarantee do you have for your products?
Answer: We have a 1-year guarantee for our products and we follow each market or countries regulations. The guarantee cover problems derived from production. Problems derived from accidents, misuse or negligence are not covered by the guarantee.

Question: Whom do I contact if I would like to submit a partnership, sponsorship and/or promotional product request/proposal.
Answer: Please contact us at sales@replace.se and we will get back to you.

Question: What is Replace Sales corporate mission?
Answer: Our mission is to provide high-quality mobile accessories in an innovated and sustainable way at an affordable price to the consumer. We strive to think different and be contemporary. We design products with a twist in functionality and style.


Have a question that was not answered on this list? Visit our "contact page" for more information options.